Refund policy
Return & Refund Policy
Last Updated: June 2026
Welcome to Expert Studio. We sell digital products such as eBooks, templates, guides, courses, and downloadable resources. Please read our refund policy carefully before making a purchase.
Digital Products
Since all products sold on Expert Studio are digital and delivered electronically, all sales are generally considered final.
Once a digital product has been purchased and delivered, we cannot accept returns, exchanges, or cancellations because digital files cannot be physically returned.
Refund Eligibility
Refunds may be considered only in the following situations:
-
You were charged multiple times for the same product due to a technical error.
-
The purchased digital file is corrupted, inaccessible, or cannot be downloaded, and our support team is unable to resolve the issue.
-
You received a product that is substantially different from the product description.
Non-Refundable Situations
Refunds will not be provided for:
-
Change of mind after purchase.
-
Accidental purchases.
-
Failure to read the product description before purchasing.
-
Lack of technical knowledge required to use the product.
-
Dissatisfaction based on personal preference.
-
Failure to use or download the product after purchase.
Refund Request Process
To request a refund, please contact us within 7 days of your purchase and provide:
-
Order number
-
Product name
-
Reason for the refund request
-
Screenshots or evidence (if applicable)
Our team will review your request and respond within a reasonable time.
Approved Refunds
If a refund is approved, the amount will be credited back to the original payment method used during the purchase. Processing times may vary depending on the payment provider or bank.
Contact Us
If you have any questions regarding this Return & Refund Policy, please contact us through the contact information provided on our website.
Thank you for shopping with Expert Studio.